On Saturday night, IT problems caused the American electric car manufacturer Tesla some difficulties. As the trade magazine “Electrek” reported, the vehicles could no longer be operated with the in-house smartphone app. All Tesla drivers who did not use a “real” car key were simply locked out of the car.
The first error messages were reported in North America at around 9 p.m., followed by countless other complaints. Quite a few Tesla drivers had to postpone or even cancel their plans. They let their frustration run free on Twitter. One user addressed himself directly to Tesla boss Elon Musk personally. He responded promptly and said that a solution was being worked on.
After a few hours, the problem was finally resolved. Company boss Musk reported again on Twitter and announced the good news, but also apologized to all owners of a Tesla.
The recently rolled out app update could have been to blame for the failure, but Tesla is currently unable to say any more details.